Privacy Policy — Tempus Flow Ltd

🔒 Your privacy matters to us. This policy explains clearly and transparently how Tempus Flow Ltd handles personal data across our website and all mobile applications on iOS and Android.

🏢1. About Us

This Privacy Policy applies to Tempus Flow Ltd ("Tempus Flow", "we", "our", or "us"), a limited company operating the website tempusflow.net and all associated mobile applications published on the Apple App Store and Google Play Store.

Tempus Flow Ltd is the data controller responsible for your personal information collected through our services.

Contact: apps@tempusflow.net

📋2. Information We Collect

We collect information you provide directly and information collected automatically when you use our services.

2.1 Information You Provide

Account information — such as your name and email address when creating an account.
Communications — messages you send us via email or in-app support.
App content — data you enter into our apps, such as time entries, goals, or preferences.

2.2 Information Collected Automatically

Device information — device type, operating system version, unique device identifiers, and app version.
Usage data — features used, screens visited, session duration, and interaction patterns within our apps.
Crash reports — diagnostic information generated when the app encounters an error.
Log data — IP address, browser type, pages visited on our website, and timestamps.

We do not collect sensitive personal information such as financial data, government ID numbers, biometric data, or precise real-time location data unless expressly stated for a specific app feature and with your explicit consent.

⚙️3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our apps and website
To personalise your experience and improve app functionality
To respond to your support requests and communications
To send important service-related notifications (not marketing, unless you opt in)
To detect, investigate, and prevent technical issues, fraud, or abuse
To analyse usage trends and improve our products
To comply with legal obligations

We process your data on the legal bases of contract performance (to provide the service you signed up for), legitimate interests (to improve and secure our services), and legal obligation where applicable.

🤝4. Sharing Your Information

Tempus Flow Ltd does not sell your personal data to third parties. We may share information in the following limited circumstances:

Service providers — trusted third parties who assist in operating our services (e.g. hosting, analytics, crash reporting). These providers are bound by data processing agreements and may not use your data for their own purposes.
Legal requirements — when required by law, court order, or governmental authority.
Business transfers — in connection with a merger, acquisition, or sale of assets, in which case we will notify you before your data is transferred.
With your consent — for any other purpose with your explicit prior consent.

Third-party services we may use include:

Apple CloudKit or Google Firebase (cloud sync)
Crash analytics tools (e.g. Crashlytics)
Anonymous, aggregated analytics platforms

🗄️5. Data Retention

We retain your personal data only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements.

Account data is retained while your account is active and for up to 90 days after deletion.
Usage and diagnostic logs are retained for a maximum of 12 months.
Support correspondence is retained for up to 3 years for quality and legal purposes.

Upon request, we will delete your personal data within 30 days, subject to any legal retention requirements.

✋6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you.
Correction — request that we correct inaccurate or incomplete data.
Deletion — request that we delete your personal data ("right to be forgotten").
Portability — request your data in a structured, machine-readable format.
Restriction — request that we restrict processing in certain circumstances.
Objection — object to processing for direct marketing or on grounds of legitimate interests.
Withdraw consent — where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at apps@tempusflow.net. We will respond within 30 days.

👶7. Children's Privacy

Our apps and website are not directed at children under the age of 13 (or 16 where required by applicable law). We do not knowingly collect personal information from children.

If we become aware that a child has provided us with personal data without appropriate parental consent, we will delete that information promptly. If you believe a child has submitted information to us, please contact us at apps@tempusflow.net.

🔐8. Security

We implement industry-standard security measures to protect your personal data, including:

Encryption of data in transit using TLS/SSL
Encryption of sensitive data at rest
Restricted access to personal data on a need-to-know basis
Regular security assessments and updates

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. We commit to notifying you and relevant authorities of any breach as required by law.

🔗9. Third-Party Links

Our website and apps may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

Links to the Apple App Store and Google Play Store are subject to Apple's and Google's respective privacy policies.

🍪10. Cookies & Tracking

Our website (tempusflow.net) may use cookies and similar tracking technologies for the following purposes:

Essential cookies — necessary for the website to function correctly.
Analytics cookies — anonymous data to help us understand how visitors use our site.

You can control cookie preferences through your browser settings. Our mobile apps do not use browser cookies; device identifiers used for analytics are anonymised wherever possible.

🌍11. International Data Transfers

Tempus Flow Ltd is based in the United Kingdom. If you use our services from outside the UK, your information may be transferred to, stored, and processed in the UK or other countries where our service providers operate.

Where we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent mechanisms) to protect your data.

📝12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

Update the "Last updated" date at the top of this page
Notify you via in-app notification or email (for material changes)

Continued use of our services after changes take effect constitutes your acceptance of the updated policy.

✉️13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Tempus Flow Ltd
Email: apps@tempusflow.net
Website: www.tempusflow.net

We take all privacy enquiries seriously and aim to respond within 30 days.

apps@tempusflow.net